Privacy Policy

The information provided on this page explains how FinWallet ME handles user data and privacy. This Privacy Policy applies to the use of the FinWallet ME website and related services.

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FinWallet ME is a closed-loop digital wallet platform and is not a bank. Nothing on this page should be considered legal, financial, or professional advice. Users are encouraged to review this policy carefully and contact us if they have any questions regarding data protection or privacy.

This Privacy Policy describes how FinWallet ME uses information of website/app.

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We are committed to protecting user privacy and applying reasonable safeguards to secure data. This policy explains what information we collect, why we collect it, and how it is used within the FinWallet ME ecosystem.

FinWallet ME may collect the following information:

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• Personal Information: Email address, username, phone number (if provided), profile information.

• Usage Information: App activity, login history, transaction logs, gift card usage, digital wallet balances.

• Device Information: Device type, operating system, app version, IP address, and other technical data needed for security and functionality.

• Cookies & Analytics: Information collected through cookies, analytics, or performance tracking to improve the app experience.

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All information is collected only for providing and improving the app services.

FinWallet ME uses the information for the following purposes:

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• To operate and maintain the app and its services.

• To process in-app balances, transfers, and gift card usage.

• To send notifications about updates, promotions, and rewards.

• To improve app functionality, performance, and user experience.

• To ensure security and prevent fraud, misuse, or unauthorized access.

• To comply with legal obligations and operational requirements.

• In-App Balances: All digital balances are managed securely within the app.

• Internal Transfers: Transfers between users are processed inside the closed-loop system.

• Gift Cards & Rewards: Users may redeem and use gift cards or other rewards. All gift card content is either licensed or authorized for use by FinWallet ME.

• Transaction Records: Logs of activity may be maintained to ensure security, compliance, and functionality.

FinWallet ME applies industry-standard security measures to protect user data, including:

• Encryption of sensitive data.

• Secure storage systems for balances and gift card codes.

• Restricted access to personal information within the organization.

• Regular monitoring for suspicious activity or unauthorized access.

FinWallet ME does not sell, rent, or trade personal information. We may share information only:

• To comply with legal obligations (e.g., law enforcement requests).

• To protect the rights, safety, or property of users or the platform.

• With service providers assisting in app operations, under strict confidentiality agreements.

Users have the following rights regarding their data:

• Access & Review: Users can view the personal information held about them.

• Correction: Users can request corrections to inaccurate or incomplete data.

• Account Closure: Users can request deletion of their account and personal information (subject to legal and operational limits).

Requests should be sent to support@finwallet.me

FinWallet ME retains personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.

We may update this Privacy Policy periodically. Users will be notified of significant changes within the app or via email. Continued use of the app constitutes acceptance of the updated policy.